Frequently Asked Questions

Check-in is at 2:00 PM. Check-out is at 11:00 AM. Early check-in or late check-out may be available on request.

Free cancellation up to 48 hours before arrival. Cancellations within 48 hours: 50% of total stay charged.

We require a 30% deposit to confirm your reservation. The remaining balance is due on arrival.

We accept all major credit cards, as well as cash payments in LKR, USD, or EUR.

Yes, we offer airport transfer. Please contact us via WhatsApp to arrange.

We are located approximately 10 minutes away from Sigiriya Rock by tuk-tuk or car.

The nearest main town is Dambulla, which is about 20 minutes away.

Yes, complimentary Wi-Fi is available in all rooms and public areas.

Absolutely! We are a family-friendly lodge. Please note that the Tree House requires climbing wooden stairs.

Light breathable clothing, insect repellent, sunscreen, comfortable walking shoes, a light jacket for evenings, and a sense of adventure.

Yes — please mention requirements in your booking form or WhatsApp us in advance.

Breakfast is served from 7:30 AM to 10:00 AM. Dinner is served from 7:00 PM to 9:30 PM. Lunch is available upon request.

The Standard Rate includes your room. Half Board includes your room, and an authentic Sri Lankan dinner.

Elephants, leopards, peacocks, endemic birds, and more depending on the season.

Yes, Ruwan can arrange day trips and experiences on request during your stay.